Technology and Graphics Manager

The United States Navy Memorial Foundation (Foundation) is a forward-thinking organization that serves as a sea service ambassador. Represented by the iconic Lone Sailor statue and our unique venue, we share educational and informative stories, through thought-provoking programs, unforgettable events, compelling exhibits, and digital productions, which are easily accessible in and beyond our nation.

The Foundation’s vision is “to create a global community of public appreciation and lifelong connections for those who serve in the sea services,” created by a team that works in an “employee -owned environment.”

The mission of the Foundation is “to Honor, Recognize and Celebrate the men and women of the Sea Services, past, present and future, and to Inform the public about their service.” With a $5M+ annual budget, the Foundation completes our mission with a Visitor Center, 230-person Arleigh Burke Theatre, Navy Log, Ship’s Store, and office spaces located adjacent to the United States Navy Memorial (Plaza).

Nature of the Position

The Technology and Graphics Manager is the lead technician at the Navy Memorial for digital productions, digital media website administrator, manager of all IT equipment, and produces creative visual and graphic designs needed for events, livestreams, videos, and print marketing materials and exhibits.

Key Qualifications

  • 2-4 years of proven experience in digital productions, visual and graphic designs, maintaining Information Technology

  • Proven proficiency with Adobe After Effects, Premier Pro, Photoshop, Indesign, etc.

  • Experience using Tricaster during a live show, preferably a TriCaster 2 ELite (3rU Chassis)

  • Comprehensive experience to execute all audio-visual aspects and technical production requirements of Navy Memorial online programming

  • Ability to proficiently livestream and customize live video platforms like Youtube and Vimeo

  • Working knowledge of SquareSpace or other similar web design platforms

  • Proficiency in Microsoft Word, Excel, PowerPoint, and SharePoint

  • Experience working on a variety of projects with strict deadlines and high bar for quality of work

  • Ability to work with and manage a team of technicians for efficient event production

  • Work in partnership with Navy Memorial Team to collaborate on successful digital productions

  • Service in or experience with the US Navy is favorable, but not required

Duties & Responsibilities:

Creating excellent digital experiences

  • Edit live and recorded video productions via Adobe Premier that include both high-quality live content and seamlessly integrated pre-recorded elements

  • Set event technology and lead set up of all technical aspects of digital events

  • Be in-person support for all live and digital events

  • Create technical run of show for all live and digital events

 Creating compelling visuals

  • Create visual and graphic designs for Navy Memorial, to include digital media websites, online productions, videos, exhibits and printed marketing materials

  • Create visuals for online productions via Adobe AfterEffects, InDesign, PremierPro, etc.to include lower thirds, running headers, bugs, animated openings, and more

  • Serve as the liaison for the staff with the Navy Memorial’s Managed Service Provider

Managing Information Technology

  • Maintain the technical equipment of the Navy Memorial, including live production equipment, theater audio and video projection, and office IT equipment

  • Serve as lead point of contact for Managed Service Provider, ensuring their performance meets contract requirements

  • Serve as digital media website administrator, responsible for the architecture and design updates of Vimeo.com and YouTube.com

  • Support current employees and onboard new employee IT requirements; Order and setup laptops, facilitate desktop configuration, connect to VPN, install office software, connect to printers, ensure that all IT equipment assigned to employees is recorded in the payroll system (iSolved) etc.

  • Maintain all IT Policies and Monitor Replacement Plan, recommend policy changes as necessary

  • Organize IT related training through out the year for the team (i.e.Microsoft365, Cybersecurity, CRM, etc.).

  • Review and update IT Plan on a monthly and annual basis.

  • Review and update assigned areas of the mission metrics on a monthly and annual basis.

  • Compiles, organizes and manages the database of digital assets to include all photographs and videos

Measures of Performance

  • Creation of high-quality digital events

  • Meet deadlines and partner with other USNM departments to collaborate on a successful

    video production

  • Implementing executive direction into creative visions

  • High level of graphic and visual design quality

  • Accuracy in information placed on ads (Sponsor Logos, USNM Branding Guidelines, etc.).

  • Thorough maintenance, upgrading and inventory management of all IT equipment

  • Ease of transitions for employees needing onboarding and offboarding assistance with office

    technology

  • Accurate IT inventory

  • Work collaboratively with the TEAM

Equal Opportunity Employer

The U.S. Navy Memorial provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

ADA Requirements

This job operates in a professional office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • This role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets, and fax machines

  • Advanced math skills required

  • Requires ability to learn new software applications as necessary

  • Must be able to lift up to 50 pounds

Disclaimer

This job description indicates in general, the nature and levels of work, knowledge, skills, abilities, and other essential functions as covered under the Americans with Disabilities Act expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.

Think you’d be a good fit?

Please contact Wes Smith at wsmith@navymemorial.org learn more about this role.